Travel agents, travel agencies.
“Do they still exist?”
“Who uses them?”
“I book all my trips online by myself”
” I use an app, I don’t need the help of a travel agency or a travel agent”
“I can find everything on the internet. I don’t need a travel agency, nor a travel agent”
The list goes on and on and on.
Ok, I give you credit for booking everything yourself. I agree that it IS easier. But those prices, itineraries, descriptions, pictures, hotels, tours, etc, did not just appear on a particular website out of nothing. There is a travel agent or a travel professional who has worked several hundred hours to make it easy for you to book. You do not see them, nor get to talk to them. Here are some points which you may not be aware of:
When you book seats on a flight, you probably have this on your app if you are using your mobile phone:
A screen with some choices appear.